Dental Assistant

Sonrava Health•Columbus, OH

1d•$22 - $27

About The Position

As a Dental Assistant at Sonrava, patient care is the top priority. The Dental Assistant supports patients and doctors during procedures, contributes to an excellent chair-side experience and patient retention, and provides precise assistance and customer service. The role calls for flexibility, analytical skills, collaboration, follow-up, and an amiable chair-side manner in a state-of-the-art practice environment. The Dental Assistant works with doctors, hygienists, Operations Leaders, and support staff to deliver quality patient care and maintain efficient practice operations. The role also includes patient education, equipment preparation and sterilization, radiography, recordkeeping, scheduling support, inventory monitoring when assigned, and compliance with applicable safety, privacy, and training requirements.

Requirements

High school diploma or equivalent.
Current radiography certification.
Dental Assistant certification as required by the state, or the ability to become certified.
Maintain annual OSHA, HIPAA, and Infection Control training.
Excellent positive attitude and customer service skills.
Professionalism and integrity, including appropriate image and verbal and written communication skills.
Exceptional interpersonal and relationship-building skills, including conflict resolution.
Strong organization, planning, and analytical skills.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and ability to learn new programs as required.
Ability to travel as needed for training and job functions.

Nice To Haves

Current certification in Cardiopulmonary Resuscitation (CPR).
Current certification to monitor Nitrous Oxide/Oxygen Analgesia.
Experience in a professional environment with direct patient contact.

Responsibilities

Provide exceptional customer service and an excellent chair-side manner, making the patient the top priority.
Be present, engaged, and ready to work at all assigned shift times.
Follow directions from doctors and hygienists, assist with dental procedures, and anticipate their needs.
Take, develop, and mount accurate, high-quality radiographs.
Review patient charts before the doctor arrives; record patient data and health history during exams and treatment; and transcribe the doctor's notes.
Clean, sterilize, and prepare equipment and the operatory according to organizational procedures and guidelines before patient appointments.
Perform procedures efficiently and accurately to help maintain the schedule and patient flow.
Educate patients and address their questions and concerns.
Work as part of a team to deliver an extraordinary experience for every patient.
Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and organizational integrity.
Assist front office staff with scheduling follow-up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
When assigned by the Operations Leader, monitor dental supplies and order them using the approved formulary.
Promote and market Sonrava-supported practice services and retail products.
Complete assigned checklists and participate in daily huddles.
Maintain patient confidentiality in compliance with HIPAA.
Follow organizational safety policies and procedures, OSHA requirements, and federal blood-borne pathogen regulations.
Complete all Learning Management System requirements.