Dental Assistant

Jordan Valley Health•Marshfield, MO

About The Position

The Dental Assistant collaborates with dental providers to ensure the highest quality of patient care. The role includes setting up and breaking down rooms and equipment, preparing patients for treatment, documenting in the electronic dental record, preparing laboratory cases, following proper infection prevention practices, and performing other duties as assigned. The position also supports patient access and clinic operations through customer service, follow-up, insurance verification, assistance with paperwork and resources, and coordination with providers and staff.

Requirements

One year of experience; education may be substituted for lack of experience.
Basic Life Support (BLS) certification is required and must be obtained within the first 90 days of employment.

Nice To Haves

High school diploma or GED.
Basic skills certification and expanded functions.
Graduation from a dental assisting program.

Responsibilities

Prepare trays and sterilize instruments.
Pass and receive instruments during treatment.
Document treatment-related information in patients’ electronic charts.
Mix cements, amalgam, and impression materials.
Perform oral evacuation and retraction.
Expose and develop dental radiographs.
Seat, prepare, and dismiss patients.
Take blood pressure and oral temperature.
Prepare and clean operatories.
Control inventory and perform routine equipment maintenance.
Take patient medical histories.
Follow OSHA standards and maintain HIPAA compliance.
Answer telephone calls, provide information, route calls to appropriate personnel, and take messages as needed.
Work with providers and staff to address patient needs while adhering to scheduling protocols.
Display sensitivity to patient needs and provide excellent customer service in a fast-paced environment with routine workflow changes.
Promote effective working relationships and work as part of a team to help the clinic meet its goals and objectives.
Maintain daily cash balancing and reporting when working in check-in or check-out.
Obtain payor source information and verify insurance eligibility.
Complete patient follow-up calls as directed, help address barriers to care, and answer patient questions.
Complete excuse forms for patients at a provider’s request.
Assist patients in connecting with resources, including Medicaid applications, sliding-scale enrollments, and payment agreements.
Assist patients who have difficulty completing paperwork or understanding information.
Serve as a continuity figure for patients.

Benefits

Eligible for a $1,500 sign-on bonus; eligibility is limited to new hires and does not extend to rehires.
Medical and prescription drug coverage with three plan options through UnitedHealthcare's Choice Plus network, including access to Teladoc telemedicine services.
Health Savings Account (HSA) for employees enrolled in the High Deductible Plan, with employer contributions and tax advantages.
Healthcare and dependent care Flexible Spending Accounts (FSAs).
Dental insurance through Cigna’s DPPO network.
Vision coverage through EyeMed’s Insight network.
Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Basic Life and AD&D insurance at no cost, with the option to purchase additional coverage.
Long-term and short-term disability insurance.
Employee Assistance Program offering confidential personal and professional support, including counseling and crisis intervention.
Optional critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on demand.
Nine paid holidays per year.