Dental Assistant

Western Dental•Sacramento, CA

About The Position

As a Dental Assistant at Sonrava, patient care is the top priority. The role supports patients and doctors during dental procedures and contributes to a positive patient experience, patient retention, and the delivery of quality dental care. The Dental Assistant provides attentive chair-side support, helps maintain an efficient schedule and patient flow, and works collaboratively with doctors, hygienists, Operations Leaders, and support staff in a state-of-the-art practice environment. The position requires flexibility, analytical and organizational skills, collaboration, follow-up, and a professional, amiable chair-side manner. The Dental Assistant also supports practice operations, patient education, safety, confidentiality, and ongoing training.

Requirements

High school diploma or equivalent.
Current radiography certification.
Dental Assistant certification as required by the state, or ability to become certified.
Maintain annual OSHA, HIPAA, and Infection Control training.
Excellent positive attitude and customer service skills.
Professionalism and integrity, including appropriate image and verbal and written communication skills.
Exceptional interpersonal and relationship-building skills, including conflict resolution.
Strong organization, planning, and analytical skills.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and ability to learn new programs as required.
Ability to follow required safety procedures and use personal protective equipment to minimize risks from radiographs and blood-borne pathogens.

Nice To Haves

Current certification in Cardiopulmonary Resuscitation (CPR).
Current certification to monitor Nitrous Oxide/Oxygen Analgesia.
Experience in a professional environment with direct patient contact.

Responsibilities

Provide exceptional customer service and maintain an excellent chair-side manner, making the patient the top priority.
Be present, engaged, and ready to work at all assigned shift times.
Follow direction from the doctor and/or hygienists, assist with dental procedures, and anticipate their needs.
Take, develop, and mount accurate, high-quality radiographs.
Review patient charts before the doctor arrives; record patient data and health history during examinations and treatment; and transcribe the doctor’s notes.
Clean, sterilize, and prepare equipment and the operatory according to organizational procedures and guidelines before appointments.
Perform procedures efficiently and accurately to help maintain the schedule and patient flow.
Educate patients and address their questions and concerns.
Work as part of the team to deliver an extraordinary patient experience.
Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and organizational integrity.
Assist front office staff with scheduling follow-up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
When assigned by the Operations Leader, monitor dental supply levels and order supplies using the approved formulary.
Promote and market Sonrava-supported practice services and retail products.
Complete assigned checklists and participate in daily huddles.
Maintain patient confidentiality in compliance with HIPAA.
Follow organizational safety policies and procedures, including OSHA requirements and federal blood-borne pathogen regulations.
Complete all Learning Management System requirements.
Travel as needed for training and to perform job functions.
Work overtime when approved by the Operations Leader.