Dental Assistant

Western Dental•Bakersfield, CA

About The Position

As a Dental Assistant at Sonrava, patient care is the top priority. The role supports patients and doctors during dental procedures, with direct responsibility for the patient’s experience in the chair and overall retention. The Dental Assistant provides excellent customer service, precise support to the doctor, and an amiable chair-side manner in a state-of-the-art practice environment. The position requires flexibility, analytical skills, collaboration, and follow-up, and offers the opportunity to contribute to quality patient care and professional growth.

Requirements

High school diploma or equivalent.
Current radiography certification.
Dental Assistant certification as required by the state, or ability to become certified.
Maintain annual OSHA, HIPAA, and infection-control training.
Professional-environment experience with direct patient contact is preferred.
Positive attitude and customer-service skills.
Professionalism and integrity, including appropriate image and strong verbal and written communication skills.
Interpersonal and relationship-building skills, including conflict-resolution skills.
Organization, planning, and analytical skills.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and ability to learn new programs as required.
Ability to travel as needed for training and to perform job functions.
Ability to comply with safety procedures and use personal protective equipment to minimize risks from radiographs and blood-borne pathogens.
Ability to tolerate potentially prolonged sitting and standing.

Nice To Haves

Current certification in Cardiopulmonary Resuscitation (CPR).
Current certification to monitor Nitrous Oxide/Oxygen Analgesia.
Experience in a professional environment with direct patient contact.

Responsibilities

Provide exceptional customer service and excellent chair-side manner, making the patient the top priority.
Be present, engaged, and ready to work at all assigned shift times.
Take direction from doctors and hygienists, assist with dental procedures, and anticipate their needs.
Take, develop, and mount accurate, high-quality radiographs.
Review patient charts before the doctor arrives; record patient data and health history during exams and treatment; and transcribe the doctor’s notes.
Clean, sterilize, and prepare equipment and the operatory according to organizational procedures and guidelines before appointments.
Perform procedures efficiently and accurately to maintain the schedule and patient flow.
Educate patients and address their questions and concerns.
Work as part of a team to deliver an extraordinary patient experience.
Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and organizational integrity.
Assist front office staff with scheduling follow-up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
When assigned by the Operations Leader, monitor dental supply levels and order supplies using the approved formulary.
Promote and market Sonrava-supported practice services and retail products.
Complete assigned checklists and participate in daily huddles.
Maintain patient confidentiality through HIPAA compliance.
Follow organizational safety policies and procedures, including OSHA compliance and federal blood-borne pathogen regulations.
Complete all Learning Management System requirements.