Dental Assistant II

Riccobene Associates Family Dentistry•High Point, NC

1d•Onsite

About The Position

We are looking for an experienced, reliable chairside Dental Assistant who takes pride in their work and helps patients and teammates have a better day. The role combines clinical assisting with helping patients understand treatment recommendations and costs, arranging follow-up care, and supporting a full provider schedule. This is a hands-on, in-person position requiring consistent, on-time attendance for the full scheduled shift, patient-focused engagement, professional conduct, teamwork, and a polished appearance. The Dental Assistant II assists dentists with general and restorative procedures; takes radiographs and impressions; charts accurately; prepares and turns over operatories; sterilizes instruments; and follows OSHA and infection-control standards. The role also includes presenting treatment plans, explaining fees and insurance estimates, discussing payment and financing options, scheduling treatment chairside, confirming appointments, filling cancellations, following up on unscheduled treatment, and coordinating handoffs with the front desk. The position requires physical abilities associated with chairside work, including extended sitting or standing, repeated bending and reaching, fine motor control, clear close-range vision and hearing, speaking with patients, moving between office areas, and lifting supplies or equipment up to 25 pounds. Work involves protective equipment and exposure to blood, saliva, radiation, disinfectants, and dental materials, with safety protocols followed. Hiring includes a phone screen, an in-office working interview, reference and background checks, and a 90-day introductory period.

Requirements

At least 1 year of chairside dental assisting experience; the posting states “1 to 2+]years.”
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or applicable state-required credentials (NC DA II, SC, or VA, as applicable).
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, predictable, on-time attendance for the full scheduled shift.
Ability to communicate about costs clearly and confidently, work as a team, take feedback well, and treat patients and coworkers respectfully.
Maintain professional hygiene, grooming, and clean scrubs.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection-control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit while they are still in the chair.
Confirm upcoming appointments by phone and text.
Fill schedule openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed during the day.
Maintain reliable, predictable, on-time attendance for the full scheduled shift and remain focused on patient care.
Maintain professional presentation, personal hygiene, and clean scrubs each shift.