Dental Assistant II

Riccobene Associates Family Dentistry•Mocksville, NC

13h•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and helps patients and teammates have a better day. The role extends beyond chairside assistance: the Dental Assistant helps patients understand their treatment and costs and ensures they are scheduled for follow-up before leaving. The offices maintain full schedules, and every clinical team member contributes to daily operations. This is a hands-on, in-person role requiring engagement with patients and the clinical team. Regular, predictable, on-time attendance for the full scheduled shift is an essential function. The Dental Assistant is expected to remain focused during patient care, maintain a positive and professional attitude, work collaboratively, communicate confidently about costs, take ownership of scheduling, and maintain high standards of grooming and clean scrubs. The hiring process includes a phone screen and an in-office working interview. Prior employers are contacted for references, including questions about attendance, dependability, and teamwork; applicants should provide at least two supervisor references. Offers are contingent on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

1 to 2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or applicable state-required credentials (NC DA II, SC, or VA, as applicable).
Current CPR/BLS, or willingness to obtain it.
Able to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Professional and respectful attitude, teamwork, and comfort discussing costs with patients.
Ability to maintain professional grooming, personal hygiene, and clean scrubs each shift.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit while they are still in the chair.
Confirm upcoming appointments by phone and text.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed during the day.