Dental Assistant II

Riccobene Associates Family Dentistry•Harrisburg, NC

23d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in the work, and supports a positive experience for patients and teammates. The role includes chairside clinical assistance as well as helping patients understand treatment recommendations and costs, scheduling follow-up care, and keeping provider schedules full. This is a hands-on, in-person role that requires consistent attendance for the full scheduled shift, focus during patient care, professional presentation, and active teamwork. The physical requirements are essential to chairside assisting and must be met with or without reasonable accommodation. They include extended periods sitting or standing, repeated bending and reaching, fine motor use of both hands, close-range vision and hearing, clear communication, lifting and moving supplies up to 25 pounds, and moving between work areas. The role involves wearing protective equipment throughout the shift and working around blood, saliva, radiation, disinfectants, and dental materials while following safety protocols. The hiring process includes a phone screen and an in-office working interview. The employer contacts prior employers for references, including questions about attendance, dependability, and teamwork; candidates should provide at least two supervisor references. Offers depend on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

1 to 2 or more years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or applicable state-required credentials (NC DA II, SC, or VA).
Current CPR/BLS, or willingness to obtain it.
Able to perform the physical requirements of chairside work, with or without reasonable accommodation.
Regular, predictable, on-time attendance for the full scheduled shift.
Professional, patient-focused conduct and teamwork, including comfort discussing costs and taking feedback.
Maintain professional appearance and personal hygiene appropriate for close patient contact.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit before they leave.
Confirm upcoming appointments by phone and text to keep the schedule full and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate the handoff with the front desk so nothing falls through the cracks.
Support teammates wherever the day needs you.