Dental Assistant/Access Coordinator

Central Ozarks Medical Center•Camdenton, MO

10d•Hybrid

About The Position

The Dental Assistant/Access Coordinator is responsible for interacting with patients in person or on the phone in a professional, kind, and courteous manner. This role will be responsible for the accurate check-in/admissions of incoming patients for both, medical and dental service lines. Assist the Dentist with dental procedures as instructed. Responsible for the care and maintenance of dental instruments and equipment. This role requires adherence to quality assurance guidelines and established productivity standards set for the position. Essential Duties and Responsibilities include the following. Other duties may be assigned. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information using electronic medical record system. Verifies patient insurance. Protects patient confidentiality. Efficiently works in electronic medical record system, files, and retrieves medical charts. Scans and attaches patient documents to proper electronic chart location or assign to appropriate staff member. Welcomes and greets all patients and visitors, in person or over the phones. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Assist the dentist with all dental procedures, as directed. Take dental x-rays; develop and prepare the x-rays for evaluation by the dentist. Clean, sterilize, and lubricate instruments. Provide dental education for patients and families as required. Perform general lab procedures as required. Responsible for assisting with inventory and ordering of dental supplies. Maintain operatories, waiting area and laboratory in proper order. Responsible for keeping the reception area clean and organized. Responds to patients', prospective patients, and visitor inquiries in a courteous manner. Other duties as assigned.

Requirements

Ability to plan and organize assignments.
Self-motivating.
Patience in dealing with all people in an accurate and positive manner.
GED or High School diploma.
CPR or BLS certification or become certified during probationary period and maintain certification throughout employment.
Ability to respond to common inquiries or complaints from all customers.
Ability to work with all accounting concepts.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Dependability and reliability: Performs all duties and assignments whether or not supervision is present.
Communication skills: Expresses ideas, information, and instruction in a positive and effective manner.
Teamwork and cooperation: Works cooperatively with coworkers and supervisor. Acts as an effective team member with other employees through cooperation.
Judgment: Makes reasonable and appropriate decisions.
Adaptability: Readily and effectively adjusts to changing ideas and activities.
Role modeling: Acts as a good role model for other employees.
Creativity: Shows imagination and innovation in solving problems.
Attendance: Reliably reports for work as scheduled.
Safety: Follows all safety rules and works in a safe manner.
Productivity: Produces an acceptable amount of work, of sufficient quality in an appropriate amount of time.
Knowledge of, and adherence to, HIPAA and 340B regulations.
Confidentiality of patient information is mandatory.
Valid Missouri driver’s license.

Nice To Haves

Previous experience working in a dental and/or medical office.
Experience in dental assisting.
Expanded Functions.

Responsibilities

Interact with patients in person or on the phone in a professional, kind, and courteous manner.
Accurately check-in/admit incoming patients for both medical and dental service lines.
Assist the Dentist with dental procedures as instructed.
Care for and maintain dental instruments and equipment.
Adhere to quality assurance guidelines and established productivity standards.
Register new patients and update existing patient demographics using an electronic medical record system.
Verify patient insurance.
Protect patient confidentiality.
Work efficiently in the electronic medical record system, file, and retrieve medical charts.
Scan and attach patient documents to the proper electronic chart location or assign to the appropriate staff member.
Welcome and greet all patients and visitors, in person or over the phone.
Answer the phone with a polite, consistent phone manner using proper telephone etiquette.
Assist the dentist with all dental procedures as directed.
Take dental x-rays, develop, and prepare them for evaluation by the dentist.
Clean, sterilize, and lubricate instruments.
Provide dental education for patients and families as required.
Perform general lab procedures as required.
Assist with inventory and ordering of dental supplies.
Maintain operatories, waiting area, and laboratory in proper order.
Keep the reception area clean and organized.
Respond to patient, prospective patient, and visitor inquiries in a courteous manner.
Travel to all COMC locations.
Work OT when needed.