Dental Assistant/Access Coordinator

Central Ozarks Medical Center • Camdenton, MO

8d • Hybrid

About The Position

The Dental Assistant/Access Coordinator is responsible for interacting with patients in person or on the phone in a professional, kind, and courteous manner. This role will be responsible for the accurate check-in/admissions of incoming patients for both, medical and dental service lines. Assist the Dentist with dental procedures as instructed. Responsible for the care and maintenance of dental instruments and equipment. This role requires adherence to quality assurance guidelines and established productivity standards set for the position. Essential Duties and Responsibilities include the following. Other duties may be assigned. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information using electronic medical record system. Verifies patient insurance. Protects patient confidentiality. Efficiently works in electronic medical record system, files, and retrieves medical charts. Scans and attaches patient documents to proper electronic chart location or assign to appropriate staff member. Welcomes and greets all patients and visitors, in person or over the phones. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Assist the dentist with all dental procedures, as directed. Take dental x-rays; develop and prepare the x-rays for evaluation by the dentist. Clean, sterilize, and lubricate instruments. Provide dental education for patients and families as required. Perform general lab procedures as required. Responsible for assisting with inventory and ordering of dental supplies. Maintain operatories, waiting area and laboratory in proper order. Responsible for keeping the reception area clean and organized. Responds to patients', prospective patients, and visitor inquiries in a courteous manner. Other duties as assigned.

Requirements

• Ability to plan and organize assignments.
• Self-motivating.
• Patience in dealing with all people in an accurate and positive manner.
• GED or High School diploma.
• CPR or BLS certified or become certified during probationary period and maintain certification throughout employment with COMC.
• Ability to respond to common inquiries or complaints from all customers.
• Ability to work with all accounting concepts.
• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Dependability and reliability: Performs all duties and assignments whether or not supervision is present.
• Communication skills: Expresses ideas, information, and instruction in a positive and effective manner.
• Teamwork and cooperation: Works cooperatively with coworkers and supervisor. Acts as an effective team member with other employees through cooperation.
• Judgment: Makes reasonable and appropriate decisions.
• Adaptability: Readily and effectively adjusts to changing ideas and activities.
• Role modeling: Acts as a good role model for other employees.
• Creativity: Shows imagination and innovation in solving problems.
• Attendance: Reliably reports for work as scheduled, willing to work OT when needed.
• Safety: Follows all safety rules and works in a safe manner.
• Productivity: Produces an acceptable amount of work, of sufficient quality in an appropriate amount of time.
• Knowledge of, and adherence to, HIPAA and 340B regulations is required.
• Confidentiality of patient information is mandatory.
• Moderate physical effort consisting of occasionally lifting or moving over 35 pounds of weight.
• Valid Missouri driver’s license.

Nice To Haves

• Previous experience working in a dental and/or medical office is desirable.
• Experience in dental assisting preferred.
• Expanded Functions preferred.

Responsibilities

• Interacting with patients in person or on the phone in a professional, kind, and courteous manner.
• Accurate check-in/admissions of incoming patients for both, medical and dental service lines.
• Assisting the Dentist with dental procedures as instructed.
• Care and maintenance of dental instruments and equipment.
• Adherence to quality assurance guidelines and established productivity standards.
• Registering new patients and updating existing patient demographics by collecting detailed patient information including personal and financial information using electronic medical record system.
• Verifying patient insurance.
• Protecting patient confidentiality.
• Working efficiently in electronic medical record system, filing, and retrieving medical charts.
• Scanning and attaching patient documents to proper electronic chart location or assigning to appropriate staff member.
• Welcoming and greeting all patients and visitors, in person or over the phones.
• Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Assisting the dentist with all dental procedures, as directed.
• Taking dental x-rays; developing and preparing the x-rays for evaluation by the dentist.
• Cleaning, sterilizing, and lubricating instruments.
• Providing dental education for patients and families as required.
• Performing general lab procedures as required.
• Assisting with inventory and ordering of dental supplies.
• Maintaining operatories, waiting area and laboratory in proper order.
• Keeping the reception area clean and organized.
• Responding to patients', prospective patients, and visitor inquiries in a courteous manner.

Benefits

• Travel to all COMC locations will be required.
• Employee should have valid Missouri driver’s license.
• Overnight travel may also be required in specific incidences of training, conferences, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED