Dental Administrator - Big Smiles Dental - Gander

dentalcorp•Gander, NL

2d•CA$19•Onsite

About The Position

Conveniently located on Dickins Street in the heart of Gander, Big Smiles Dental has proudly served the local Newfoundland community since 2006. Our practice offers a comprehensive range of dental services, from routine cleanings and general dentistry to more specialized treatments like extractions, dental implants, whitening, and Invisalign®. With advanced technology at our fingertips, we aim to deliver exceptional dental care to every patient who walks through our doors. We are proud of our 4.9-star rating on Google reviews, which reflects our dedication to patient satisfaction, continuous learning, and the use of innovative techniques. But working at Big Smiles Dental is more than just a career in dentistry – it’s an opportunity to be part of a vibrant community. Located in Gander, a town known for its rich history and welcoming spirit, you’ll enjoy a high quality of life with affordable housing, beautiful natural surroundings, and an active lifestyle. Whether you enjoy hiking in scenic trails, exploring nearby national parks, or taking in the cultural charm of the region, Gander offers a peaceful yet fulfilling lifestyle that’s perfect for professionals and families alike.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner