Dental Administrator (Midtown Toronto)

Passion Dental Group Inc.Toronto, ON
CA$25 - CA$28Onsite

About The Position

We are looking for a skilled and compassionate Dental Administrator to join our team at Dr. Steven & Dr. Jonathan Stern Dentistry, a proud part of the Passion Dental Group. This role is ideal for individuals at any career stage, offering a supportive and professional environment to apply expertise, energy, and empathy at the front desk. The position emphasizes creating a welcoming patient experience, building trust, and ensuring smooth, stress-free visits.

Requirements

  • Minimum of 1 year of experience in a dental admin role.
  • Knowledge of dental billing and insurance protocols.
  • Proficiency with Microsoft Office
  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities with strong attention to detail.
  • Friendly, professional demeanor with a patient-first mindset.
  • Ability to multitask and thrive in a dynamic, fast-paced environment.

Nice To Haves

  • Experience with ABELDent is an asset.

Responsibilities

  • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
  • Manage phone calls, direct inquiries, and efficiently book appointments
  • Maintain and organize the patient database with accuracy and confidentiality
  • Oversee insurance claims, billing systems, and follow up with insurance companies
  • Establish and manage office protocols to keep operations running smoothly
  • Coordinate and optimize appointment schedules
  • Provide leadership and foster a team culture focused on outstanding client service
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