Demo & RMA Specialist

ACT Lighting Inc•Cincinnati, OH

8d•$19 - $20•Onsite

About The Position

This position is primarily responsible for coordination of ACT Entertainment Demo and RMA activities in the warehouse. These duties include warehousing, shipping/receiving, order tracking, on-time deliveries, testing and packaging products, cycle counts, testing, and other duties as required.

Requirements

High school diploma or equivalent required.
Minimum 2 years previous warehouse work experience.
Basic knowledge of moving lights a plus.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Basic understanding of or ability to quickly learn company product codes and terminology.
Thorough understanding of warehouse policies and procedures.
Strong adherence to safety standards.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Good analytical skills and ability to make sound judgments relative to inventory.

Responsibilities

Prepare shipments by packing, protecting and labeling boxes; including domestic and international pickups, monitors all shipments in-transit.
Coordinate activities between the warehouse and service departments.
Document items shipped, verifies identifying information and quantity and condition of items shipped.
Process orders received, inspects the condition of items, compares count to purchase order/packing list, and documents any discrepancies.
Conduct inventory cycle counts, replenishing items as needed.
Perform final assemblies and sub-assemblies, including labeling of components, visual inspection for proper placement.
Perform quality checks according to specification sheets.
Generate purchase orders for marketing vendors and intercompany shipments.
Utilize tools for demo tracking software, (TrackIt) as well as internal inventory software (Microsoft AX).
Provide team support.
Perform testing and preparation of demo equipment.
Performs other duties as assigned.