Demand Writer
About The Position
DK Law is seeking a Junior Demand Writer to prepare persuasive demand packages and help move clients’ personal injury cases toward resolution. The role turns organized case files, medical records, and supporting documentation into clear narratives presenting clients’ injuries, treatment, damages, and experiences. The writer works closely with attorneys and the Demands Team and gains experience with settlements, insurance carriers, and the personal injury claim lifecycle. This is a full-time, in-office position at the firm’s Costa Mesa headquarters. The role may include other relevant duties as assigned.
Requirements
- One to two or more years of relevant professional experience in at least one of the following areas: auto insurance claims adjusting (including bodily injury, property, or casualty claims); personal injury or workers’ compensation legal support; legal, academic, professional, or persuasive writing; teaching English, communications, or a related subject; or another writing-intensive or case-management role.
- Exceptional writing, editing, grammar, and proofreading skills.
- Ability to organize complex information and develop clear, persuasive narratives.
- Strong verbal communication and interpersonal skills.
- Excellent attention to detail, organization, and time-management skills.
- Ability to prioritize multiple cases and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
Nice To Haves
- Bachelor’s degree preferred but not required.
- Bilingual English and Spanish preferred.
- Prior personal injury experience is helpful but not required.
Responsibilities
- Draft clear, persuasive, well-supported demand packages for submission to insurance carriers.
- Review case files, medical records, bills, incident reports, and supporting documentation to accurately present clients’ damages.
- Work with attorneys and the Demands Team to support settlement efforts.
- Assist attorneys in reviewing and evaluating settlement offers.
- Prepare written counter-demands and communicate verbal counter-demands to insurance carriers and adjusters as directed.
- Communicate regularly with clients and their families about injuries, treatment, case progress, and settlement status.
- Keep clients informed of important developments and status changes.
- Monitor case deadlines and prioritize files with approaching statutes of limitations.
- Serve as a liaison between the Demands and Litigation Teams when cases require escalation.
- Track case progress and document communications, offers, and updates in the firm’s CRM.
- Prepare and send settlement releases to clients and insurance carriers.
- Review, organize, and document settlement correspondence received from insurance carriers.
- Answer and route incoming calls using a multi-line telephone system.
- Scan, copy, fax, organize, and file case-related documents.
- Perform other relevant duties as assigned.
Benefits
- Firm-paid medical, dental, vision, and life insurance after 60 days.
- 401(k) with a 3% company match after one year.
- Two weeks of PTO after 90 days.
- Access to a state-of-the-art on-site gym.
- Career pathing and development opportunities.
- A passionate, driven team that enjoys working together.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
