Demand Generation Process Transformation Program Manager - WW Sales & Sales Finance

Apple • Cupertino, CA

30d • Hybrid

About The Position

Apple is looking for a dynamic, highly motivated Business Transformation Program Manager to join the WW Sales & Sales Finance team. In this role, you will partner with numerous cross-functional business and product teams to design workflow and technical solutions that support the sales and sales finance teams in driving Apple’s multi-billion dollar demand generation strategy. You will lead initiatives from concept through launch, identifying bottlenecks and designing scalable solutions to solve them along the way. You will be responsible for defining high-impact goals, breaking them into actionable work streams, and driving successful delivery with measurable outcomes. To start, your scope will focus on transforming the business process of demand generation execution, from deal approval to term sheet creation to payment, as well as the associated contra-revenue accruals and forecast process. You will partner with worldwide and regional finance leads, operations, legal, and engineering to drive workflow optimization through process, data and technology solutions. You’ll lean heavily on your creative problem solving, project management, and influence and execution skills to drive process standardization and best practice implementation with the goal of saving time, improving controls and enabling analytics and AI in this space.

Requirements

• 8+ years of experience.
• Experience driving process transformation.
• Strong program management skills.
• Excellent communication and executive presence — confidence and experience briefing senior stakeholders.
• Highly self-motivated, with demonstrated critical thinking and creative problem solving skills.
• Ability to learn complex processes in a dynamic work environment on a steep learning curve.
• Comfortable with highly variable global hours, international travel and in-person collaboration with local teams.
• Ability to excel and execute in an environment without rigid roles and responsibilities or dedicated stakeholder bandwidth.

Nice To Haves

• Experience in project and/or program management, preferably within Sales Finance or Revenue Operations functions.
• Proven track record of driving organizational change at scale, preferably global in nature.
• Deep experience with project management tools and approaches, including agile, waterfall, etc.
• Experience documenting current state processes, associated pain points, and using that to design and document future state processes.
• Proven ability to drive ruthless cross-functional prioritization by defining and measuring quantitative and qualitative ROI metrics.
• Proven ability to analyze data from enterprise applications, and understand how to leverage it for complex end-to-end transactional and reporting processes.
• Ability to define strategic goals and drive execution across multiple functions and work streams with minimal supervision or precedent.
• Mastery of project planning and resource management.
• Adept at breaking down complex problems into manageable initiatives.
• Comfortable managing ambiguity and dynamically adjusting plans.
• Proven track record gaining senior leadership buy in.
• Outstanding ability to ensure broad stakeholder alignment and clarity at every stage in a project.
• Proven ability to gain alignment across multiple, strongly diverse perspectives at varying levels of the organization.
• Strong relationship-building skills across technical and non-technical team members.
• Advanced skills in data analysis tools (Excel, SQL, Tableau, CODA, PowerBI).
• Experience working on enterprise systems and technology transformation projects.
• Avid explorer of AI systems and applications to business process.
• Ability to stand up local POCs to stress test requirements and pilot solutions.

Responsibilities

• Partner with numerous cross-functional business and product teams to design workflow and technical solutions that support the sales and sales finance teams in driving Apple’s multi-billion dollar demand generation strategy.
• Lead initiatives from concept through launch, identifying bottlenecks and designing scalable solutions to solve them.
• Define high-impact goals, break them into actionable work streams, and drive successful delivery with measurable outcomes.
• Transform the business process of demand generation execution, from deal approval to term sheet creation to payment, as well as the associated contra-revenue accruals and forecast process.
• Partner with worldwide and regional finance leads, operations, legal, and engineering to drive workflow optimization through process, data and technology solutions.
• Drive process standardization and best practice implementation with the goal of saving time, improving controls and enabling analytics and AI.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed