Demand and Orders Manager

Caterpillar Inc.•North Little Rock, AR

3d•$128,470 - $192,710•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is seeking a Demand and Orders Manager in North Little Rock, AR. In this role, you will lead demand planning, order management, and production scheduling operations across the full supply chain lifecycle—from Sales & Operations Planning (S&OP) through final machine and aftermarket shipment. This role ensures accurate demand signals, optimized production schedules, and on-time delivery performance in a manufacturing environment.

Requirements

Demand Management: Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.
Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
5+ years of experience in: Demand planning Production scheduling Inventory management Supply chain operations or manufacturing
Experience with forecasting, plant scheduling, or supply chain planning systems
3+ years of leadership experience, including team development and performance management
Strong analytical, problem-solving, and decision-making skills

Responsibilities

Lead Sales & Operations Planning (S&OP) activities, driving process quality, compliance, and continuous improvement
Develop and maintain accurate demand forecasts, production schedules, and order fulfillment plans
Manage and coach a team including Production Schedulers, Demand & Orders Analysts, Order Technicians, and Shipping Coordination
Oversee order intake, analysis, and entry for dealer and aftermarket demand
Monitor production performance vs. schedule to ensure alignment with customer requirements and delivery timelines
Support inventory strategy, supply planning, and Rolling Business Plan (RBP/RBM) forecasts while balancing demand variability and factory stability
Partner cross-functionally with Supply Chain, Operations, Engineering, and Manufacturing teams
Lead New Product Introduction (NPI) planning, including phase-in/phase-out scheduling and supply readiness
Develop scenario-based scheduling strategies for changes in production volume, mix, rescheduling, and plant downtime
Identify operational risks and improvement opportunities; establish priorities, work plans, and execution timelines
Ensure adherence to compliance, quality standards, and supply chain best practices