Orders Delegate

Elara Caring•Shreveport, LA

5d•Hybrid

About The Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Orders Delegate. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need an Orders Delegate commitment and compassion. If you are one of them, apply today!

Requirements

High School Diploma/GED
Excellent Customer Service skills
Knowledge of Microsoft Word and Excel
Must be able and willing to travel up to 25% to meet business needs
Must have reliable transportation, valid drivers license and current auto insurance in accordance with the state laws.

Responsibilities

Manages patient orders in HomeCare HomeBase (HCHB) and Forcura.
Processes and sends all orders to the appropriate physician or clinical provider for signature, including but not limited to Plan of Care/485, Verbal Orders, Add-on Evaluations, Discharge, Follow-up, Resumption of Care, Transfer to Inpatient Facility.
Manages the coordination of orders via all available means of delivery (telephonic, fax, email, personal-delivery, other).
Coordinates with branch and sales staff to engage clinical providers and procure order signatures.
Visits physicians to retrieve or deliver outstanding orders.
Ensures a professional appearance when meeting with physicians.
Works to maintain positive, collaborative relationships with referral sources, signing physicians, primary care providers, patients and their caregivers, and internal business partners.
Monitors documentation folders in Forcura and follows up appropriately.
Oversees the appropriate use of Elara Caring resources including, but not limited to, supplies and personnel to ensure financial success.
Participates in internal staff meetings and training activities, as assigned.
Promotes Elara Caring’s philosophy, mission statement and administrative policies to ensure quality of care.
Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
Performs other duties/projects as assigned.