Delivery Technician - Woodside, NY
About The Position
The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) and supplies in patient homes. The role includes educating patients on basic equipment use, ensuring safe operation, and providing high-quality, compassionate customer service to people who may depend on equipment for life-sustaining needs. Technicians also handle loading and unloading equipment, delivery documentation, equipment cleaning and minor repairs, supply-component updates in patient profiles, and routine vehicle checks. The position includes responding to emergency delivery requests and participating in an on-call rotation. The stated schedule is Monday through Friday, 2:30 p.m. to 10:00 p.m., with on-call duty once every three to four weeks. The service radius is up to two hours from the branch. The role is described as having a predictable schedule with some flexibility and working independently with team support.
Requirements
- Ability to lift, carry, and maneuver equipment weighing up to 50 lbs. for daily deliveries and setups.
- High school diploma or equivalent.
- At least one year of related work experience.
- Must be 21 years of age or older.
- Valid driver’s license.
- Completion of Apria’s Driver Training Program.
- English reading, writing, and speaking skills.
- Willingness to learn.
- Dependability and adaptability.
- Strong customer service and bedside manner.
- Mechanical aptitude.
- Comfort entering patient homes.
Responsibilities
- Safely lift, carry, and maneuver equipment as part of daily deliveries and setups.
- Deliver, set up, and pick up durable medical equipment and supplies inside patient homes.
- Provide clear, compassionate, professional instruction on equipment use.
- Provide high-quality customer service and support to patients who rely on the equipment.
- Load and unload equipment from the delivery vehicle.
- Respond to emergency delivery requests when needed.
- Accurately complete delivery logs, pickup forms, and vehicle documentation.
- Maintain supply components in patient profiles.
- Assist with equipment cleaning and minor repairs.
- Perform routine vehicle checks.
- Participate in the on-call rotation.
- Support additional duties as assigned.
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short- and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
- Paid on-call stipend
- Overtime pay if on-call work causes the employee to exceed 40 hours in the week
- Safe Driver Bonus eligibility
- Training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
