Delivery Technician - Houston, TX

Performance Home Medical•Houston, TX

1d•Onsite

About The Position

Performance Home Medical is seeking a motivated, high-energy Delivery Technician to join its Operations Team in Houston, Texas. The role supports patients by delivering, setting up, servicing, and explaining medical equipment, while also helping address equipment and service issues in person and over the phone. The position involves administrative, customer-service, warehouse, and vehicle/equipment-care duties in a fast-paced environment. A medical equipment background is preferred, but training is available for the right candidate. This is a full-time position scheduled for 40 hours per week, Monday through Friday, with rotating after-hours and weekend on-call responsibilities. The role may require working at multiple sites. Performance Home Medical offers onboarding and training and an extensive benefits package.

Requirements

Excellent verbal and written communication skills.
Positive attitude and willingness to assist the team as needed.
Highly organized and detail-oriented.
Strong customer-service and interpersonal skills, both in person and over the phone.
Technological proficiency and strong computer skills.
Compassion and empathy, with a commitment to high-quality patient and customer care.
Problem-solving ability and a demonstrated track record of high performance.
Responsible and reliable.
Ability to work at multiple sites.
Valid driver's license and clean driving record; a current driving abstract must be presented.
Ability to lift 90 pounds repeatedly throughout the day.

Nice To Haves

Background in medical equipment.

Responsibilities

Perform daily administrative tasks, data entry, and scanning.
Troubleshoot patient equipment and service issues in person and over the phone.
Obtain and complete documentation required by Performance Home Medical and contracted insurance companies.
Perform basic warehouse duties, including receiving, stocking, and cleaning.
Operate phone systems professionally.
Greet patients in a clinical setting and complete screening questionnaires.
Make daily deliveries, set up and service equipment, and explain equipment to patients.
Clean and maintain company vehicles, property, and equipment after daily use.
Participate in a rotating after-hours and weekend on-call schedule.