Structured Cabling Technician - Houston, TX

Velocity Manufacturing Solutions Corporation • Houston, TX

7d

About The Position

Velocity is hiring a Field Technician to install, service, and maintain cabling, equipment, and telecommunications infrastructure at customer locations. The role works with Velocity support groups and customers to complete job sites to customer satisfaction and manage work, equipment, and resources. The position is based in the employee’s local area and requires 95% travel, including consecutive overnight stays. The technician may manage helper technicians and is expected to meet Velocity and customer standards, communicate professionally, troubleshoot equipment, and complete work-order paperwork.

Requirements

• High school diploma or GED.
• At least 2 years of steady work experience.
• Ability to obtain certifications required for aerial lifts.
• Valid driver’s license and ability to be insured.
• Ability to repetitively push, pull, and lift up to 50 pounds independently.
• Knowledge of hand tools and power tools.
• Willingness to travel 95%, including consecutive overnight stays.
• Ability to use basic tools and basic construction skills.
• Ability to terminate, install, and trace cable such as Cat5, Cat6, coax, and other cable types.
• Customer-service focus and professional interpersonal skills.
• Self-motivation and ability to work in a fast-moving environment and complete assigned tasks within the given time.
• Comfort using remote support.

Nice To Haves

• At least 2 years of customer service experience.
• 2 years of experience in installation, field services, or a similar background.
• At least 1 year of low-voltage experience.

Responsibilities

• Install and service equipment at customer locations across the United States.
• Adapt to flexible shifts and changing work schedules.
• Ensure job sites operate according to Velocity and customer standards.
• Communicate professionally with internal and external customers, including providing work-order status and other important information.
• Troubleshoot and diagnose managed devices.
• Repair, maintain, and install telecommunications infrastructure.
• Manage helper technicians and ensure they follow established processes.
• Maintain a professional presentation at customer sites.
• Complete and maintain administrative paperwork, including timesheets and expense reports.
• Complete additional tasks as required.

Benefits

• Medical, dental, and vision coverage.
• PTO and paid holidays.
• 401(k) with employer match.
• Company-provided life insurance and short- and long-term disability coverage.
• Supplemental benefits available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED