Structured Cabling Technician - Dallas, TX

Velocity Manufacturing Solutions Corporation•Dallas, TX

About The Position

Velocity is hiring a Field Technician to manage and complete installation, cabling, equipment maintenance, and related resources at customer locations. The technician works with Velocity support groups and customers to ensure job sites meet customer expectations and Velocity standards. The position is based in the technician’s local area and requires approximately 95% travel, including possible consecutive overnight stays, by car, plane, or other means. The role involves installing and servicing equipment, troubleshooting managed devices, and repairing, maintaining, and installing telecommunications infrastructure. Technicians may manage helper technicians, communicate professionally with customers and internal teams, and complete administrative paperwork such as timesheets and expense reports. The work may involve heights, ladders, confined spaces, and repetitive lifting, pushing, or pulling up to 50 pounds. Candidates must be willing to work flexible shifts and adapt to changing schedules.

Requirements

High school diploma or GED.
At least 2 years of steady work experience.
Ability to obtain certifications required for aerial lifts.
Valid driver's license and ability to be insured.
Ability to repetitively push, pull, and lift up to 50 pounds independently.
Knowledge of hand tools and power tools.
Willingness to travel 95%, including consecutive overnight stays.
Proficient ability to read, speak, and write English.
Legally authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

At least 2 years of customer service experience.
At least 2 years of experience in installation, field services, or a similar background.
At least 1 year of low-voltage experience.

Responsibilities

Install and service equipment at customer locations across the United States.
Ensure job sites operate according to Velocity and customer standards.
Communicate professionally with internal and external customers, including providing work order status and other important information.
Troubleshoot and diagnose managed devices.
Repair, maintain, and install telecommunications infrastructure.
Manage helper technicians and ensure they follow established processes.
Maintain a professional presentation at customer sites.
Complete and maintain administrative tasks and paperwork, including timesheets and expense reports.
Perform additional tasks as required.