DELIVERY TECH - COVENANT AT HOME/DME

Covenant HealthCare•Saginaw, MI

16h

About The Position

The DME Delivery Technician delivers, sets up, and picks up in-home medical equipment and supplies, including oxygen, wheelchairs, ambulatory equipment, and hospital beds. The role provides patient instruction as needed and delivers DME to multiple outpatient locations. It also involves collecting patient payments, maintaining equipment and warehouse cleanliness, and supporting inventory and warehouse management. The technician is expected to demonstrate customer service consistent with Covenant HealthCare’s mission, values, and commitment to Extraordinary Care for Every Generation. The department provides services 24 hours a day as needed for patient care. Rotational on-call shifts are required, including Saturdays, Sundays, and holidays. Work must be performed safely and efficiently, with regular, punctual attendance.

Requirements

High school diploma or GED.
Demonstrated reading and comprehension skills.
Valid Michigan driver's license and a driving record that permits the Covenant HealthCare auto insurance carrier to provide coverage.
Excellent organizational skills.
Clean and neat appearance.
Ability to lift 100 pounds.
Ability to comprehend and use multiple software programs.
Ability to read materials such as manuals and delivery tickets and communicate concisely and accurately, verbally and in writing.
Ability to perform functions related to DME supplies and equipment.
Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.

Nice To Haves

DME delivery experience.

Responsibilities

Treat customers and patients with timeliness, courtesy, sincerity, and patience.
Deliver DME to multiple outpatient locations and collect patient payments.
Maintain familiarity with DOT and FDA regulations pertaining to oxygen, and OSHA and FDA regulations for equipment and warehouse cleaning and disinfection.
Complete daily documentation for assigned vehicles according to DOT regulations.
Complete and return daily Material Hazard logs and delivery and pickup paperwork promptly and accurately to the appropriate VNA personnel.
Gather and load equipment and supplies from in-house stock according to patient delivery tickets.
Deliver and set up equipment and supplies, and provide patient teaching or instruction as needed.
Pick up and clean equipment and supplies.
Support inventory control, product purchasing, and warehouse management as needed.
Follow safety procedures and maintain a clean, presentable work environment.
May orient new employees.
Perform other duties as assigned.