Delivery Supervisor - Charleston, WV

VetJobs•Charleston, WV

9d•Onsite

About The Position

The Delivery Supervisor leads a team responsible for the efficient full-service delivery and merchandising of company products while meeting distribution objectives. The role includes hiring and onboarding teammates, responding to customer issues, improving route efficiency, ensuring compliance with safety and other policies, and fostering a positive work environment. The Supervisor leads and trains assigned merchandisers, including conducting and documenting at least three Right Execution Daily (R.E.D.) rides per week.

Requirements

High school diploma or GED.
Knowledge acquired through up to 12 months of work experience.
Must be able to obtain a Class A CDL.
Demonstrated planning and organizational skills.
Ability to lead, coach, and develop a team.
Ability to manage constant change in a fast-paced environment.
Strong computer skills, including use of SAP, Microsoft Office Excel and PowerPoint, a laptop, an iPad, and a smartphone.
Ability to lift and merchandise products weighing up to 75 pounds and use material-handling equipment such as a hand cart, Coolift, and pallet jacks.

Nice To Haves

Knowledge of CCCI sales and delivery operations.
Prior leadership and management experience.
Two years of education beyond high school at a college or technical school.
Class A commercial driver's license.

Responsibilities

Partner with Talent Acquisition on interviewing and onboarding to support hiring decisions, a strong onboarding experience, and budgeted staffing needs.
Manage, lead, and motivate Full-Service Delivery Merchandisers and Cashiers to meet company goals and deadlines.
Develop teammates through performance management, coaching, and training.
Use continuous-improvement methods while maintaining customer focus and demonstrating company values and servant leadership.
Teach and coach Delivery Merchandisers on processes and procedures to improve profit, productivity, and customer service, including at least three planned and documented R.E.D. rides per week.
Ensure compliance with internal audit guidelines and procedures, including cash handling, Kronos time-card management, and fuel-card management.
Execute the full-service vending strategy for fill rates, flavor changes, and space to sell; oversee delivery and merchandising for full-service customers in the assigned territory.
Use systems for scheduling, account suspension, and frequency planning, and ensure accurate, secure, and efficient cash-room operations.
Monitor business indicators such as cases delivered, shrink, percentage of orders served and delivered, and R.E.D.; develop action plans to improve productivity.
Establish a safe working environment and ensure teammates receive training in safe work techniques, including safety blitzes, evaluations, and annual testing.
Coordinate with sales, warehouse, and route-planning teams to support effective communication.