Delivery Supervisor - Charleston, WV

Military Spouse Corporate Career Network•Charleston, WV

8d•Onsite

About The Position

The Delivery Supervisor leads a team responsible for efficient full-service delivery and merchandising of company products while meeting distribution objectives. The role includes onboarding teammates, addressing customer issues, improving route efficiency, following safety and compliance policies, and fostering a positive work environment. The supervisor leads and trains assigned merchandisers in proper techniques and conducts up to three Right Execution Daily (RED) rides per week.

Requirements

High school diploma or GED.
Knowledge acquired through up to 12 months of work experience.
Must be able to obtain a Class A CDL.
Good planning and organizational skills.
Ability to lead, coach, and develop a team.
Ability to manage constant change in a fast-paced environment.
Strong computer skills, including SAP, Microsoft Office Excel and PowerPoint, and use of a laptop, iPad, and smartphone.
Ability to lift and merchandise products weighing up to 75 pounds and use material handling equipment.

Nice To Haves

Knowledge of CCCI Sales and Delivery operations.
Prior leadership and management experience.
Two years of education beyond high school at a college or technical school.
Class A Commercial Driver’s License.

Responsibilities

Partner with Talent Acquisition on interviews and onboarding to select qualified teammates, provide an effective onboarding experience, and meet budgeted staffing needs.
Manage, lead, and motivate Full-Service Delivery Merchandisers and Cashiers to meet results by communicating company goals and deadlines.
Engage and develop teammates through performance management, coaching, and training.
Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values.
Teach, coach, and train Delivery Merchandisers on processes and procedures to maximize profit and productivity while maintaining satisfactory customer service; consistently plan and document at least three R.E.D. rides per week.
Ensure compliance with core internal audit guidelines and procedures, including cash handling, Kronos time-card management, and fuel card management.
Execute the full-service vending strategy for fill rates, flavor changes, and space to sell, and oversee delivery and merchandising for full-service customers in the assigned territory.
Use systems to support scheduling, account suspension, and frequency planning, and ensure accurate, secure, and efficient cash room operations.
Monitor business indicators such as cases delivered, shrink, orders served and delivered, and RED; develop action plans to improve productivity.
Establish a safe working environment and ensure teammates are trained in safe work techniques, including safety blitzes, evaluations, and annual testing.
Coordinate with sales, warehouse, and route planning teams to manage effective cross-functional communication.