Delivery Specialist

O'Reilly Auto Parts•Winnsboro, TX

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and/or products to professional customers safely and efficiently. The position also involves collecting money on C.O.D. deliveries and picking up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. They keep vehicles clean and maintained and secure vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money. They communicate customer issues and special needs to store management and promptly report vehicle maintenance needs, accidents, or damage. At the end of the business day, they ensure the fuel tank is filled and the vehicle is locked and secured. Other duties may include customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders. Depending on business needs, the specialist may assist customers, work as a cashier, or help with phones, sales, and service. Bilingual candidates are encouraged to apply; Spanish is highly desired. O’Reilly Auto Parts describes a promote-from-within philosophy and opportunities for career growth. The company is an equal opportunity employer and states that reasonable accommodations may be available to qualified individuals with disabilities.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company's 14/18-point record system.
  • Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products to customers safely and efficiently.
  • Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
  • Keep delivery vehicles clean and maintained, and complete daily vehicle inspections before operating them.
  • Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Collect money on C.O.D. deliveries.
  • Pick up customer returns, including new, warranty, and core returns, and complete the driver return slip.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising tasks, phones, sales, and service when business dictates.
  • Perform other duties as assigned.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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