Delivery Specialist

O'Reilly Auto Parts•Biscoe, NC

13d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply, and Spanish fluency is highly desired. The position includes keeping vehicles and delivery equipment secure, clean, and maintained; completing daily vehicle inspections; and reporting maintenance needs, accidents, or vehicle damage to the store manager. Delivery Specialists communicate customer problems or special needs to store management and may assist with customer service, cashiering, merchandising, stocking, and other store duties as business needs require. O’Reilly Auto Parts describes its compensation package as including competitive wages and paid time off, a stock purchase plan and 401(k) with employer contributions starting on day one, medical, dental, and vision insurance, an optional flexible spending account, team member health and wellbeing programs, tuition educational assistance, and opportunities for career growth. The company also notes its promote-from-within philosophy.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.
Bilingual candidates are encouraged to apply.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, hand-held devices, and collected money secure at all times.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and secure the vehicle at the end of the day's business.
Clock in and out according to company policy.
Perform additional duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
Perform all other duties as assigned.