Delivery Specialist

O'Reilly Auto Parts • Roanoke, AL

13d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting money for C.O.D. deliveries and picking up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, record vehicle mileage, and complete daily inspections. They keep vehicles and related equipment secure and vehicles clean and maintained, report maintenance needs or incidents promptly, and communicate customer issues to store management. Other duties may include customer service, cashiering, stocking, merchandising, handling returns, and running errands. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the company's 14/18-point record-system standard.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
• Keep delivery vehicles clean and maintained, and complete daily inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Collect money for C.O.D. deliveries.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Fill the vehicle's fuel tank and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks when business needs dictate.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional flexible spending account.
• Team member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed