Delivery Scheduler

Cabinetworks Group • Middlefield, OH

7d

About The Position

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile. Responsible for contacting consumers and customers to set-up deliveries, coordinating production schedules, developing truck routes and general customer service.

Requirements

• High School diploma or GED.
• 3 years customer service experience.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
• Excellent problem solving, critical thinking and decision making skills.
• Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
• Excellent verbal and written communication skills with the ability to interact with external customers.

Responsibilities

• Contact consumers and customers via outbound calls and e-mails to establish a production date for the plant and delivery date for the customer/consumer.
• Plan transportation route to set locations based on geographic efficiencies.
• Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules.
• Establish production date for add-ons and expedited orders.
• Coordinate with dispatchers to establish truck routes on returns from customers/consumers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED