Delivery/Product Specialist

Pohanka Nissan Hyundai of Fredericksburg • Fredericksburg, VA

2d • Onsite

About The Position

Pohanka Nissan Hyundai of Fredericksburg is seeking a dedicated and detail-oriented Delivery/Product Specialist to join our team in Fredericksburg, VA. In this role, you will be the key liaison ensuring customers receive their vehicles promptly and with a full understanding of their features and benefits. Your expertise will enhance the overall customer experience and support our dealership's commitment to excellence.

Requirements

• High school diploma or equivalent; additional automotive or customer service training is a plus.
• Strong communication and interpersonal skills.
• Ability to explain complex product features in an understandable and engaging manner.
• Organized with strong attention to detail.
• Valid driver’s license and clean driving record.
• Previous experience in automotive delivery or customer service preferred.
• Proficiency with dealership management software and basic computer skills.

Responsibilities

• Coordinate and manage the delivery process for new and pre-owned vehicles to customers.
• Provide detailed product demonstrations, explaining vehicle features, technology, and maintenance requirements.
• Ensure all necessary paperwork and documentation are accurately completed during the delivery process.
• Collaborate with sales and service departments to facilitate smooth handoffs and resolve any delivery-related issues.
• Maintain a thorough knowledge of current Nissan and Hyundai vehicle models and updates.
• Answer customer inquiries and provide exceptional service to promote satisfaction and repeat business.

Benefits

• Competitive pay of $20.00 per hour, paid weekly.
• Opportunities for professional growth and development within Pohanka Nissan Hyundai of Fredericksburg.
• Supportive team environment and positive work culture.
• Access to employee discounts and benefits offered by the dealership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees