Delivery Manager - 3 Months - Remote - Octopus by RTG

robusta

16h • Remote

About The Position

We are looking for an experienced Delivery Manager to govern and orchestrate the delivery of customer experience (CX) initiatives across the company’s portfolio. The role defines ways of working, ensures alignment between design intent and implementation, and drives initiatives from concept to execution while maintaining strong governance and delivery standards. The position is a three-month remote role with Octopus by RTG.

Requirements

• Minimum 7 years of experience in Program Management, Portfolio Management, PMO, Transformation Delivery, or Operational Governance.
• Strong experience managing complex programs, executive governance forums, risk and dependency management, stakeholder coordination, and benefits realization.
• Ability to work across operations, digital, engineering, marketing, procurement, and CX functions while maintaining delivery discipline and governance standards.

Nice To Haves

• Experience in large-scale network rollouts and enterprise change initiatives.
• Background as a CX Program Manager, Transformation Manager, PMO Lead, Portfolio Manager, or Operations Transformation Lead.

Responsibilities

• Define ways of working and govern implementation, ensuring initiatives move successfully from concept to execution.
• Govern and orchestrate delivery of customer experience initiatives across the company’s portfolio, ensuring alignment between design intent and implementation.
• Define and endorse scopes for experimentation of new initiatives.
• Manage complex programs, executive governance forums, risks and dependencies, stakeholder coordination, and benefits realization.
• Coordinate across operations, digital, engineering, marketing, procurement, and CX functions while maintaining delivery discipline and governance standards.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed