Manager Product Planning Orders Automation

BCD•Atlanta, GA
•$79,000 - $92,000•Remote

About The Position

As a member of BCD Travel’s Engineering team, the Delivery Manager, Product Planning is responsible for the end-to-end delivery of new product features. The role works on complex product challenges as part of a cross-functional team with colleagues in Engineering, Marketing, Operations, and Supplier Relations. It combines technical business analysis and product planning, translating business needs into development-ready specifications and helping teams deliver features effectively. The position partners with internal stakeholders to shape product roadmaps, improve product requirements and platform capabilities, coordinate development and QA, and manage delivery scope, timelines, dependencies, and blockers. It also supports design approvals, business readiness, agile ceremonies, requirement traceability, project outcomes, and day-to-day support triage. The role is remote, with the posting identifying Atlanta, Georgia, and includes an opportunity to work from anywhere for 60 days per year.

Requirements

  • Prior technical business analysis or software engineering experience; ideally, a combination of both.
  • Passion for solving customer and business problems.
  • Exceptional interpersonal skills and the ability to communicate technical and business concerns.
  • Analytical ability to break down complex and ambiguous concepts into logical, understandable, sequenced development steps.
  • Ability to manage priorities and time, and handle multiple activities.
  • Experience writing business and technical requirements.
  • Experience with third-party system integrations.
  • Ability to quickly learn new technologies and gain a deep understanding of existing products.
  • Technical orientation and strong attention to detail, including understanding product and business logic, data sources and uses, technical limitations, and feature interdependencies.
  • Experience adding requirements to JIRA tickets and using Postman to work with an API, as indicated in the posting.
  • Experience building large-scale web services using AWS technologies.

Nice To Haves

  • Knowledge of SQL, APIs, data visualization platforms, Swagger, and cloud technologies.
  • Experience investigating logs using CloudWatch, Splunk, or Kibana.
  • Prior experience in the travel industry, described as a significant plus.
  • Knowledge of data formats such as JSON, XML, and CSV.

Responsibilities

  • Collaborate with internal business stakeholders to formulate and prioritize the product development roadmap.
  • Identify business logic flaws, data imperfections, and potential product enhancements, and drive product improvement.
  • Translate high-level requirements into detailed, development-ready specifications for developers.
  • Use product knowledge to suggest improvements to product requirements.
  • Challenge proposed stakeholder solutions and identify solutions to underlying problems.
  • Monitor the development calendar and work with development and QA teams to track feature progress and manage blockers and dependencies.
  • Manage expectations about delivery scope and timelines by facilitating trade-off discussions and communicating accurate timelines to stakeholders.
  • Develop expertise in how the platform works and help teams make the most of existing capabilities.
  • Ensure relevant functional authorities and architects are involved in approving design decisions and cross-functional system integrations.
  • Collaborate on business readiness activities, including product demos, documentation, acceptance testing, and rollout.
  • Lead sprint planning and other agile ceremonies.
  • Manage requirement traceability and changes throughout the project lifecycle.
  • Be accountable for project results alongside business and technology owners.
  • Support day-to-day operations by triaging support issues.

Benefits

  • Flexible working hours and work-from-home or remote opportunities.
  • Opportunities to grow skills and career.
  • Generous vacation days.
  • Compensation package that includes mental, physical, and financial wellbeing tools.
  • Travel industry professional perks and discounts.
  • Work From Anywhere opportunity for 60 days per year.
  • Inclusive work environment where diversity is celebrated.
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