Delivery Lead, Scrum Master

Converge Technology Solutions
•Remote

About The Position

Pellera is seeking a Delivery Lead who combines technical fluency with client and delivery leadership. The role serves as the primary point of contact for client engagements and owns end-to-end delivery across AI, data, and application initiatives. The Delivery Lead bridges client stakeholders and delivery teams, keeps execution on track, proactively manages risk and escalations, and holds teams accountable for timelines and outcomes. The ideal candidate brings a consultative mindset, clear ownership, and the ability to translate complex technical work into business value while maintaining operational rigor. The position is remote within the contiguous United States.

Requirements

  • At least 5 years of experience delivering technology projects in a client-facing or consulting environment.
  • Good understanding of modern software delivery practices, including Agile, cloud-native architectures, APIs, CI/CD, and data platforms.
  • Demonstrated ability to manage complex, multi-stakeholder initiatives with competing priorities.
  • Excellent communication skills and ability to translate technical details into business value.
  • Proven experience owning delivery outcomes, timelines, and client relationships.

Nice To Haves

  • Background in software engineering, data engineering, cloud infrastructure, or a related field.
  • Experience delivering AI/ML or analytics-driven solutions.
  • Familiarity with Azure and AWS cloud environments.
  • PMP, Scrum Master, or equivalent certification.
  • Experience with Jira, Confluence, Lucidchart, and project tracking dashboards.

Responsibilities

  • Serve as the primary client contact throughout the engagement lifecycle, owning the relationship from kickoff through delivery.
  • Build trusted partnerships with client stakeholders through clear communication, transparency, and accountability.
  • Lead client-facing ceremonies, including kickoff sessions, status meetings, demos, and executive updates.
  • Provide timely, accurate updates on progress, risks, and dependencies to manage expectations.
  • Own issue and escalation management by triaging concerns, coordinating internal resolution, and communicating action plans to clients.
  • Partner with clients on scope changes and evolving requirements, ensuring delivery, timeline, and priority impacts are understood and agreed upon.
  • Own the end-to-end delivery plan, including milestones, dependencies, risks, and deliverables across workstreams.
  • Monitor delivery health and proactively identify risks, bottlenecks, or misalignment before they affect timelines.
  • Ensure tasks are defined, assigned, followed up on, and completed as committed.
  • Translate delivery progress into concise, meaningful updates for clients and internal leadership.
  • Escalate delivery risks internally and drive alignment on corrective actions.
  • Maintain a high-level understanding of solution architecture, integrations, tools, and delivery approaches.
  • Participate in technical discussions and design reviews to understand implementation trade-offs and risks.
  • Translate complex technical concepts into clear, business-oriented insights for non-technical stakeholders.
  • Connect engineers, data scientists, architects, and client teams.
  • Coordinate cross-functional teams, including engineering, data, QA, cloud, and project stakeholders.
  • Support planning, onboarding, and capacity alignment to keep teams operating efficiently.
  • Clarify priorities and reinforce ownership across the delivery team.
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