Lead Scrum Master

Marathon Petroleum Corporation•Findlay, OH

About The Position

The Lead Scrum Master is a delivery role within Refining IT’s Digital Product Delivery Services group, supporting digital transformation across the refining organization. The position serves as a servant leader and coach for Agile teams, facilitating team events and processes, supporting value delivery, and driving continuous improvement in how MPC uses technology to enable its business. The Scrum Master works closely with Product Owners and other product teams, provides daily guidance to align goals and objectives, removes impediments, and holds teams accountable for commitments and value. The role establishes and supports Agile practices across multiple teams, including teams with complex delivery needs. It coordinates delivery across teams, Product Owners, delivery partners, stakeholders, RTEs, Portfolio Managers, and external vendors; supports Program Increment planning and dependency management; and communicates delivery status and risks to leadership and strategic partners. The position also coaches teams and the organization in Agile practices, facilitates ceremonies and large-scale planning, strengthens backlogs and documentation practices, mentors Product Management and Product Owners, and develops an Agile maturity roadmap. The actual position title and pay grade will depend on the selected candidate’s experience and qualifications.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or another computer-related field; alternatively, a bachelor’s degree in Information Technology or a related field, or equivalent experience.
Seven or more years of relevant Scrum Master experience.
Skills in Agile methodology, communication, change management, conflict resolution, continuous improvement, data analysis, facilitation, issue resolution, leadership and mentoring, metrics reporting, risk management, software development life cycle, team management, and workflow optimization.

Responsibilities

Establish Agile practices, including Scrum or Kanban, for multiple teams and create effective environments for development and collaboration.
Oversee project or team schedules, tasks, and resource requirements; coach and facilitate resourcing decisions across multiple teams or teams-of-teams as needed.
Coordinate delivery across Agile teams, Product Owners, delivery partners, and stakeholders; manage dependencies, support Program Increment planning, escalate delivery risks, and promote alignment with business objectives.
Partner with Release Train Engineers, Portfolio Managers, and external vendor teams to synchronize interdependencies during Program Increment planning and align work with refining objectives.
Collaborate with Product Owners to improve backlog health, assist with story mapping, and streamline dependency management.
Organize and communicate on behalf of large groups and teams-of-teams to leadership and strategic partners; facilitate large teams-of-teams events.
Guide planning routines and events for teams and teams-of-teams, and support adherence to large-scale planning and goal-setting methods, including role definition and timeline development.
Identify ways to reduce risk through processes, procedures, or automation while upholding Agile principles; share best practices across the organization.
Identify critical stakeholders across teams and departments and build trusted partnerships for collaboration on development, risk, and value.
Lead and influence team documentation best practices, share approaches across areas, and train and mentor Product Management and Product Owners.
Coach teams, teams-of-teams, and the organization in Agile and Scrum practices to deliver customer value; partner with product teams, remove obstacles, facilitate ceremonies, and run backlogs.
Develop an Agile maturity roadmap and provide ongoing coaching and support for Agile adoption.