Delivery Driver (4345)

Domino's Franchise•Annandale, VA

About The Position

The Delivery Driver makes deliveries of pizza and other items to residential and commercial locations on assigned routes. The role also supports store operations by assisting with food preparation, assembling and folding boxes, preparing orders, and cleaning and stocking work areas. Drivers provide prompt, professional customer service, handle payment transactions, communicate with store staff and dispatch, and follow company procedures and quality standards.

Requirements

  • Be at least 18 years old and have at least two years of driving experience.
  • Possess a valid state driver's license.
  • Have access to a properly maintained, licensed, street-legal vehicle capable of driving up to 100 miles per day.
  • Maintain at least the minimum vehicle insurance coverage required by state law.
  • Pass applicable company Motor Vehicle Report (MVR) and background checks.
  • Possess a cell phone for calling customers.
  • Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Be able to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Have excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
  • Have strong multitasking ability.
  • Be able to function in a dynamic, fast-paced environment and adjust to changing priorities.
  • Be able to work independently and as part of a team.
  • Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Be able to make correct monetary change.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before making deliveries.
  • Review deliveries with customers to ensure products meet their needs.
  • Maintain high customer-service standards in a high-volume, fast-paced operation.
  • Communicate clearly and positively with management and team members.
  • Deliver professionally and promptly to encourage repeat business.
  • Communicate with the store and dispatcher to prioritize efficient routing.
  • Handle cash and credit transactions quickly and accurately, including making correct change.
  • Follow procedures for safe food preparation, assembly, and presentation.
  • Build customer loyalty through friendly interactions and appreciation.
  • Resolve complaints promptly and professionally.
  • Take initiative to find additional tasks when scheduled duties are complete.
  • Assemble and fold boxes and affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Prepare orders according to written or verbal instructions, often preparing several orders simultaneously.
  • Clean, stock, and restock work stations and display cases.
  • Follow quality standards, principles, guidelines, and policies.
  • Perform other duties as assigned.
  • Promote company policies and advocate for Team Washington.
  • Maintain appropriate attendance and conduct.
  • Give and receive positive feedback and constructive criticism.
  • Maintain good communication with co-workers and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with management to solve problems and offer suggestions as needed.
  • Keep the work area clean and organized and take ownership of the surroundings.
  • Maintain appropriate confidentiality.
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