Delivery Driver

Parts Authority•New Milford, CT

21d

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with customers and are expected to provide courteous, professional service, ensure orders are fulfilled correctly, and work safely. The role also includes handling payments and delivery paperwork, maintaining the company vehicle when applicable, and assisting with other store or warehouse duties as assigned. A company vehicle is provided.

Requirements

Current, valid driver's license.
Must be at least 21 years old and meet company insurance requirements.
Current, valid automobile insurance with the driver's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, including the ability to communicate effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Flexible schedule and ability to work overtime as needed.

Nice To Haves

Previous delivery driving experience is a plus.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm completeness and correct charges, and ensure customer satisfaction.
Follow dispatcher instructions, assigned routes, and time schedules; use navigation tools, alternate routes when necessary, and knowledge of the area to deliver on time.
Assist with loading and unloading items without interfering with customer business operations.
Provide excellent customer service, answer questions, and professionally address complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and money collected for deliveries.
When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.