Delivery Driver

Green Thumb•Tallahassee, FL

About The Position

Green Thumb is seeking a Delivery Driver to deliver cannabis products to its customers. The driver safely transports products, maintains delivery schedules, and provides exceptional customer service. The role involves loading a delivery van, complying with state laws and regulations for medical cannabis deliveries, maintaining delivery and manifest documentation, communicating about delivery issues, and maintaining professional relationships with dispensary staff. The driver may also perform routine vehicle maintenance and other duties assigned by management. The position requires reliable attendance and availability for varying shifts, including mornings, days, nights, and weekends. Work may involve 12-hour days when needed, customer-facing interactions, outdoor work in varying and sometimes adverse weather, and exposure to cannabis or allergens. The role also includes prolonged periods of moving about delivery areas, remaining stationary in a vehicle, communicating with people, operating office and point-of-sale equipment, preparing orders, and moving inventory weighing up to 30 pounds.

Requirements

  • At least one year of professional driving experience is preferred.
  • Must be at least 21 years old.
  • Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
  • Must remain compliant with applicable legal and company regulations for working in the industry.
  • Must meet scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends.
  • Must have reliable, responsible, and dependable attendance.
  • Must be able to perform job tasks for prolonged periods, including moving about delivery areas, remaining stationary in a motor vehicle, communicating directly with individuals and groups, operating a point-of-sale system and office productivity equipment, preparing orders, inspecting and receiving detailed information, and moving inventory up to 30 pounds independently.
  • Consistently demonstrate excellent customer service skills.
  • Demonstrate initiative, a proactive attitude, and independent judgment.
  • Establish and maintain effective working relationships with employees.
  • Listen well and communicate effectively, verbally and in writing, with varied audiences.
  • Follow instructions and incorporate constructive criticism from managers.
  • Operate professionally and with integrity, handle confidential information appropriately, and comply with HIPAA requirements.

Nice To Haves

  • Previous professional driving experience of at least one year is preferred.
  • Previous experience with point-of-sale systems.
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.

Responsibilities

  • Load the delivery van at the beginning of the day for deliveries throughout the day.
  • Interpret and follow state laws and regulations applicable to medical cannabis delivery.
  • Perform routine vehicle maintenance tasks, such as changing tires and checking or adding fluids.
  • Manage medical cannabis delivery documents, retain required documents, and return completed manifests for filing.
  • Maintain positive, professional relationships with dispensary staff.
  • Communicate promptly and effectively when issues arise during deliveries.
  • Perform other duties as assigned by management.
  • Prepare patient and customer orders by moving and placing products.
  • Move inventory and materials weighing up to 30 pounds independently.
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