Delivery Driver(04359) - 1100 Armory Drive

Domino's Franchise•Franklin, VA

About The Position

The Delivery Driver is expected to meet Domino’s Pizza’s minimum performance standards. These include providing polite, courteous, helpful, and knowledgeable service when answering phones or assisting carryout customers; maintaining a professional image; and demonstrating the customer WOW steps: apologize, give the customer what they want, and give them something extra. Drivers must carry $1 in coin change on every delivery and say “Let me get your change” on every order. They may not carry more than $20 while on the clock, including personal money, or carry a pocket knife or any weapon while working. Driver vehicles must be neat, clean, and present a positive image. Drivers must not be routed early or checked in early from a delivery. Every driver must complete the Safe Delivery CBT. Every order must be repeated for accuracy, and the customer’s name and address must be confirmed.

Requirements

  • Complete the Safe Delivery CBT.
  • Carry $1 in coin change on every delivery.
  • Say “Let me get your change” on every order.
  • Do not carry more than $20 while on the clock, including personal money.
  • Do not carry a pocket knife or any weapon while working.

Responsibilities

  • Answer phones and assist carryout customers politely and courteously, providing helpful and knowledgeable information about the menu.
  • Maintain a professional image and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
  • Carry $1 in coin change on every delivery and say “Let me get your change” on every order.
  • Keep the driver vehicle neat and clean and maintain a positive image while working.
  • Avoid being routed early or checked in early from a delivery.
  • Complete the Safe Delivery CBT.
  • Repeat every order for accuracy and confirm the customer's name and address.
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