Delivery Driver (Full Time)

Green Thumb•Abingdon, VA

About The Position

The Delivery Driver is responsible for delivering cannabis products to Green Thumb customers. The role involves safely transporting products, maintaining delivery schedules, and providing exceptional customer service. Drivers load the delivery van for the day's deliveries, follow state laws and regulations for medical cannabis deliveries, maintain delivery-related paperwork and manifests, and communicate effectively when delivery issues arise. The position may require working a 12-hour day and includes customer-facing work, outdoor work in varying weather, and exposure to cannabis or related allergens.

Requirements

  • At least one year of professional driving experience is preferred.
  • Must be at least 21 years old.
  • Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
  • Must remain compliant with applicable legal and company regulations for working in the industry.
  • Must meet scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends, to meet business needs.
  • Must have reliable, responsible, and dependable attendance.
  • Must demonstrate excellent customer service skills, initiative, a proactive attitude, and independent judgment.
  • Ability to establish and maintain effective working relationships with employees.
  • Ability to listen well and communicate effectively, verbally and in writing, with various audiences.
  • Previous experience with POS systems.
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.
  • Ability to follow instructions and incorporate constructive criticism from managers.
  • Ability to operate with professionalism and integrity, handle confidential information, and comply with HIPAA requirements.
  • Ability to operate a point-of-sale system, computer, and other office productivity equipment, and use software such as word processing, database management, spreadsheets, and email.
  • Ability to converse and communicate directly with individuals and groups.
  • Ability to work a 12-hour day when needed.
  • Ability to work outdoors in varying and sometimes adverse weather conditions.

Nice To Haves

  • At least one year of professional driving experience is preferred.

Responsibilities

  • Load the delivery van at the beginning of the day for deliveries throughout the day.
  • Interpret and follow state laws and regulations applicable to medical cannabis delivery.
  • Use vehicle-maintenance knowledge and perform routine tasks such as changing tires and checking or adding fluids.
  • Manage medical cannabis delivery documents, keep required records, and return completed manifests for filing.
  • Maintain positive, professional relationships with dispensary staff.
  • Communicate promptly and effectively when issues arise during deliveries.
  • Perform other duties as assigned by management.
  • Move about dispensary and delivery areas to fulfill assignments and assist patients or customers.
  • Remain in a stationary position, including in a motor vehicle, as needed to complete delivery tasks.
  • Prepare patient and customer orders by moving and placing products.
  • Inspect and receive detailed information, including customer or patient dates of birth, orders, or inquiries.
  • Move inventory and materials weighing up to 30 pounds independently, and position oneself to move items in storage areas.

Benefits

  • Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
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