Delivery Driver

Parts Authority•Auburn, MA

About The Position

Parts Authority is hiring Delivery Drivers to represent the company while interacting with customers each day. The role involves picking up and delivering automotive parts along assigned routes and schedules, ensuring orders are fulfilled accurately, safely, and on time, and providing courteous customer service. Drivers may also assist with other store or warehouse duties as assigned. The position offers career advancement opportunities and job stability.

Requirements

  • Current, valid driver’s license.
  • Must meet company insurance requirements; drivers must be at least 21 years old.
  • Current, valid automobile insurance with the applicant’s name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, including the ability to communicate professionally, tactfully, and diplomatically.
  • Ability to take and follow directions and work well with others as part of a team.
  • Ability to work a flexible schedule and overtime as needed is preferred.

Nice To Haves

  • Previous delivery driving experience.
  • Flexible schedule and ability to work overtime as needed.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness and accurate charges and to ensure customer satisfaction.
  • Follow dispatcher instructions, assigned routes, and time schedules; use navigation applications, alternate routes, and local-area knowledge to deliver on time.
  • Load and unload items without interfering with operations at customers’ places of business.
  • Answer customer questions and professionally handle complaints and concerns.
  • Comply with transportation laws and maintain a safe driving record.
  • Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and money collected for deliveries.
  • When applicable, perform daily maintenance checks on the company delivery vehicle and notify a manager of issues.
  • Assist with other store and warehouse duties, including stocking and pulling parts, as assigned.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program
  • Paid holidays
  • Paid sick leave
  • Paid vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
  • Free life insurance
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