Delivery Driver

Parts Authority•Santa Fe, NM

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts while following assigned routes and schedules. Drivers represent the company in daily interactions with customers and are expected to provide a friendly, professional customer experience, work safely, and contribute as part of the delivery team. The role also includes store and warehouse duties as assigned. The posting describes full-time employment and opportunities for career advancement.

Requirements

  • Current, valid driver's license.
  • Must be at least 21 years old and meet company insurance requirements.
  • Current, valid automobile insurance with the driver's name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, including the ability to communicate professionally, tactfully, and diplomatically.
  • Ability to take and follow directions and work well with others as part of a team.
  • Ability to work a flexible schedule and overtime as needed is preferred.

Nice To Haves

  • Previous delivery driving experience.
  • Flexible schedule and ability to work overtime as needed.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness and correct charges and ensure customer satisfaction.
  • Follow dispatcher directions, assigned routes, and delivery schedules; use navigation apps, alternative routes when needed, and local-area knowledge to deliver on time.
  • Assist with loading and unloading items at customer locations without disrupting their operations.
  • Answer customer questions and professionally handle complaints and concerns.
  • Follow transportation laws and maintain a safe driving record.
  • Accept payments and prepare delivery-related reports, including invoices and return forms; reconcile collected money and customer credits and debts.
  • When applicable, perform daily maintenance checks on the company delivery vehicle and report issues to a manager.
  • Assist with other store and warehouse duties as assigned, such as stocking and pulling parts.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee Assistance Program (EAP)
  • Paid holidays, sick leave, and vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
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