Delivery Driver

Parts Authority•Windsor Locks, CT

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts using a company-provided vehicle. Drivers represent the company in daily interactions with clients and are expected to provide excellent customer service, work safely, and contribute to a positive customer experience. The role also includes supporting store and warehouse duties as assigned. The advertised minimum pay is $18.00 per hour.

Requirements

  • Current, valid driver’s license.
  • Must be at least 21 years old and meet company insurance requirements.
  • Current, valid automobile insurance with the applicant’s name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet and/or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, including the ability to communicate professionally, tactfully, and diplomatically.
  • Ability to take and follow directions and work well with others as part of a team.
  • Must meet all stated minimum requirements and qualifications to be eligible to drive for Parts Authority.

Nice To Haves

  • Previous delivery driving experience is a plus.
  • Flexible schedule and ability to work overtime as needed are preferred.

Responsibilities

  • Load, transport, and deliver items to customers or businesses promptly and courteously.
  • Review orders before and after delivery to confirm completeness, correct charges, and customer satisfaction.
  • Follow dispatcher instructions, assigned routes, and schedules; use navigation apps, alternative routes, and local knowledge to make timely deliveries.
  • Load and unload items without disrupting customers’ business operations.
  • Answer customer questions and handle complaints and concerns professionally.
  • Follow transportation laws and maintain a safe driving record.
  • Accept payments and prepare invoices, return forms, reports, and reconciliations of delivery-related cash, credits, and debts.
  • When applicable, perform daily maintenance checks on the company delivery vehicle and notify a manager of issues.
  • Assist with other store and warehouse duties, including stocking and pulling parts, as assigned.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage and pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D insurance
  • Short-term disability coverage
  • Voluntary short-term and long-term disability coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee Assistance Program
  • Paid holidays, sick leave, and vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
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