Delivery Driver

Vireo Health • Redwood City, CA

12d • $19 - $21 • Onsite

About The Position

The Delivery Driver is the face of the delivery service, providing excellent and consistent customer service while completing safe, compliant deliveries. The role requires a respectful and professional work ethic when interacting with customers, fellow team members, depot personnel, and management. Drivers communicate with the support team about delivery status, cancellations, concerns, complaints, and incidents; follow customer delivery instructions; handle cash and required paperwork accurately; and comply with company policies and applicable laws and regulations.

The role is based in Harborside, California (Oakland). It requires open availability for a business operating seven days a week, 365 days a year, including evening and weekend hours as needed. Drivers must be able to drive at dusk and in the evening, use a qualifying enclosed vehicle, and meet the stated physical requirements.

Requirements

• At least 21 years of age.
• Valid driver’s license; a California state-issued license is required in Sacramento.
• Current vehicle registration.
• Listed as an authorized driver on the vehicle’s insurance.
• Safe driving record with fewer than two points.
• Smartphone no more than five years old.
• An enclosed car (no trucks) that is model year 2014 or newer, with an active working alarm and climate control system.
• Open availability, including evenings and weekends as needed; the business operates seven days a week, 365 days a year.
• Ability to drive at dusk and in the evening.
• Ability to lift up to 30 pounds regularly and up to 50 pounds infrequently.
• Ability to sit for extended periods.
• Ability to bend, stoop, lift, and walk up and down stairs frequently.
• Ability to work outdoors and be exposed to weather conditions.
• Applicants may be required to complete a background check after a conditional offer; final candidates for whom driving is an essential job function will undergo a motor vehicle record check.

Responsibilities

• Provide excellent customer service and communicate professionally with customers.
• Communicate with the support team to ensure deliveries are completed and report cancellations, concerns, customer complaints, and incidents.
• Communicate scheduling needs to the Manager in accordance with the company’s Time and Attendance Policy.
• Support the depot by stickering received products as directed by management.
• Review and follow customers’ delivery instructions and notes.
• Complete incident reports accurately when a customer complaint occurs or a complaint against a customer needs to be filed.
• Submit pertinent paperwork to Human Resources when requested or required by law.
• Immediately and accurately report injuries and motor vehicle accidents in accordance with company policy and procedure.
• Follow company cash-handling procedures.
• Complete compliant deliveries and service all orders in the driver’s queue between scheduled shift start and end times before returning to the depot, in compliance with DCC guidelines.
• Follow local and state laws, driving and road regulations, and company policies.
• Maintain current documentation required to operate the vehicle.

Benefits

• Compensation of $18.70–$20.95 per hour, depending on experience.
• 11 days of accrued paid time off, in addition to two wellness days and volunteer hours; these increase with tenure.
• Employee discounts.
• Competitive pay and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed