Delivery Driver (4638)

Domino's Franchise•Kensington, MD

About The Position

Team Washington, Inc., a Domino’s Pizza franchise serving the Washington, DC metropolitan area, is hiring a Delivery Driver. The role delivers pizza and other items to residential and commercial customers while providing prompt, professional service. Drivers inspect their vehicles, communicate with the store and dispatcher to support efficient routing, handle payment transactions, and help with food preparation and other store tasks. The position also involves maintaining clean, stocked work areas, following company procedures and quality standards, and working cooperatively with colleagues and management.

Requirements

  • Must be at least 18 years old and have at least two years of driving experience.
  • Must possess a valid state driver's license.
  • Must have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
  • Must maintain at least the minimum insurance coverage mandated by state law.
  • Must pass applicable company Motor Vehicle Report (MVR) and background checks.
  • Must have a cell phone for calling customers.
  • Must be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Must be able to navigate varied terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Excellent written and verbal communication skills for interactions with management and customers, and for taking and processing orders.
  • Ability to multitask effectively.
  • Ability to function in a dynamic, fast-paced environment and adjust to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Must be able to make correct monetary change.
  • Must be able to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before deliveries.
  • Review deliveries with customers to ensure products meet their needs.
  • Maintain high standards of customer service in a high-volume, fast-paced operation.
  • Communicate clearly and positively with management and team members.
  • Deliver professionally and promptly to encourage repeat business.
  • Communicate with the store and dispatcher to prioritize efficient routing.
  • Handle currency and credit transactions quickly and accurately, including making correct change.
  • Follow procedures for safe food preparation, assembly, and presentation.
  • Build customer loyalty through friendly interactions and appreciation.
  • Resolve complaints promptly and professionally.
  • Take initiative to find additional tasks when scheduled duties are complete.
  • Assemble and fold boxes, and affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Read order slips or follow verbal instructions and prepare orders to specification, often handling several orders simultaneously.
  • Clean, stock, and restock workstations and display cases.
  • Follow quality standards, principles, guidelines, and policies.
  • Perform other duties as assigned.
  • Promote company policies and advocate for Team Washington.
  • Maintain appropriate attendance and conduct.
  • Provide and receive positive feedback and constructive criticism.
  • Maintain good communication with co-workers and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with managers to solve problems and provide suggestions as needed.
  • Maintain a clean and organized work area and take ownership of the surroundings.
  • Maintain appropriate confidentiality.
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