Delivery Driver

ABC AUTO PARTS LTD•Bossier City, LA

About The Position

Reporting to the Store Manager and Assistant Store Manager, the Delivery Driver is responsible for providing exceptional service at each customer stop and delivering the right parts to the right customer at the right time, safely. The driver is expected to act with integrity, empathy, and trustworthiness while achieving the role’s sales, profit, team, and safety objectives. The role includes understanding the delivery territory and stops, meeting delivery time frames, handling customer credits and orders, following cash-handling, invoicing, transfer, deposit, and paperwork procedures, and supporting a positive and helpful team environment. The driver must follow company safety and driving policies, complete required training and vehicle inspections, and properly handle heavy or bulky items.

Requirements

  • Must be at least 21 years of age.
  • Must have a valid driver's license and a clean driving record.
  • Must be able to drive a standard-transmission vehicle.
  • Must have excellent customer-service skills.
  • Must be able to routinely lift more than 40 pounds.

Responsibilities

  • Understand the delivery territory and each stop.
  • Ensure customers receive orders within the allotted time frame.
  • Pick up, issue, and return credits to customers by the next business day.
  • Provide exceptional service to every customer.
  • Verify all parts before they leave the store.
  • Follow cash-handling and invoicing procedures.
  • Handle transfers with the same urgency as deliveries.
  • Follow company procedures for bank deposits.
  • Complete paperwork accurately according to guidelines.
  • Recognize coworkers for good work and maintain a positive attitude.
  • Follow the company dress code and attendance guidelines.
  • Help others and strive for excellence.
  • Participate in company and store meetings and functions.
  • Follow emergency procedures and keep the store and work area clean and clutter-free.
  • Use team lifts for heavy and bulky items.
  • Report company safety-policy violations and unsafe working habits to a manager.
  • Follow safety-manual guidelines and complete online driver safety training.
  • Avoid unsafe driving incidents.
  • Complete and document daily and weekly vehicle inspections.
  • Follow vehicle accident procedures and ensure accident forms and insurance cards are in every vehicle.
  • Follow the company distracted-driving policy.
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