Delivery Driver

Parts Authority•Auburn, MA

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts, tools, equipment, and related items to customers and businesses. Drivers represent the company in daily interactions with clients and are expected to provide prompt, courteous service while following assigned routes and schedules and maintaining safe driving practices. The role includes delivery-related vehicle, payment, and paperwork duties, as well as other store and warehouse tasks as assigned. The posting describes full-time employment and highlights career advancement opportunities and job stability.

Requirements

  • Current, valid driver's license.
  • Must meet company insurance requirements; drivers must be at least 21 years old.
  • Current, valid automobile insurance with the applicant's name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet and/or mobile device for navigation, route optimization, tracking, customer interface, and signature capture.
  • Exceptional customer service and verbal communication skills, including the ability to communicate effectively and professionally with tact and diplomacy.
  • Ability to take and follow directions and work well with others as part of a team.
  • Must meet all stated minimum requirements, qualifications, knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

  • Flexible schedule and ability to work overtime as needed preferred.
  • Previous delivery driving experience is a plus.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness, correct charges, and customer satisfaction.
  • Follow dispatcher directions, assigned routes, and delivery schedules; use navigation apps, alternative routes, and local knowledge to make deliveries on time.
  • Assist with loading and unloading items at customer locations without disrupting their business operations.
  • Provide customer service, answer questions, and handle customer complaints and concerns professionally.
  • Comply with transportation laws and maintain a safe driving record.
  • Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and delivery-related funds collected.
  • When applicable, perform daily maintenance checks on the company delivery vehicle and report issues to a manager.
  • Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program (EAP)
  • Paid holidays, sick leave, and vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
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