Delivery Driver

Parts Authority•Temple Hills, MD

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts to customers and businesses. Drivers represent the company in daily customer interactions and are expected to provide prompt, courteous service while following assigned routes and schedules and maintaining safe driving practices. A company vehicle is provided. The position is hourly, with a stated minimum rate of $18.00 per hour. Drivers may also assist with store and warehouse duties as assigned.

Requirements

  • Current, valid driver’s license.
  • Must be at least 21 years old and meet company insurance requirements.
  • Current valid automobile insurance with the applicant’s name on the policy.
  • Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
  • Ability to sit for prolonged periods.
  • Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
  • Ability to use a tablet or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
  • Exceptional customer service and verbal communication skills, including the ability to communicate professionally, tactfully, and diplomatically.
  • Ability to take and follow directions and work well with others as part of a team.
  • Must meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

  • Flexible schedule and ability to work overtime as needed.
  • Previous delivery driving experience.

Responsibilities

  • Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
  • Review orders before and after delivery to confirm completeness and correct charges and to ensure customer satisfaction.
  • Follow dispatcher directions, assigned routes, and schedules; use route navigation apps and alternative routes when necessary.
  • Assist with loading and unloading items without interfering with operations at customer locations.
  • Provide excellent customer service, answer questions, and professionally address complaints and concerns.
  • Follow transportation laws and maintain a safe driving record.
  • Accept payments and prepare delivery-related reports, including invoices and return forms; reconcile money collected and customer credit and debt.
  • When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
  • Assist with other store or warehouse duties, such as stocking and pulling parts, as assigned.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program
  • Paid holidays, sick time, and vacation
  • Profit sharing and 401(k) plan
  • Employee discounts on merchandise
  • Company vehicle
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