Delivery Driver

Bray & Scarff•Laurel, MD

25d•Onsite

About The Position

The Delivery Driver safely and professionally delivers major household appliances to customer homes. The role includes loading, securing, transporting, staging, basic connections, and haul away, while maintaining safety, accuracy, and customer service standards. Drivers work in teams, support installers when needed, and handle merchandise carefully from the warehouse to the home. Work takes place in customer homes, delivery trucks, and warehouse settings in a fast-paced environment with physical demands and frequent interaction with customers, installers, warehouse teams, and leadership. Compensation is $60,000–$85,000 per year.

Requirements

Valid driver license with a clean driving record.
Ability to safely lift and maneuver large appliances with appropriate equipment.
Strong customer service and communication skills.
Ability to follow routing instructions and scheduling requirements.
Comfort performing basic disconnects and handling simple installations.
Strong attention to safety, accuracy, and teamwork.
Ability to lift, carry, and maneuver heavy appliances with assistance.
Frequent bending, pushing, pulling, and stair climbing.
Ability to work inside customer homes and varied environments.
Ability to stand or walk for extended periods and drive long distances.

Nice To Haves

Experience in appliance delivery, moving, or logistics is preferred.

Responsibilities

Load, secure, transport, and deliver major appliances safely and efficiently.
Navigate stair carries, tight hallways, door removals, and in-home maneuvering.
Perform basic disconnects, such as water and electric, when needed.
Support basic appliance placements and simple installations as allowed.
Assist Appliance Installers during complex or heavy jobs.
Haul away old appliances in accordance with safety guidelines.
Provide call-aheads and communicate expected arrival times.
Review delivery instructions, verify product fitment, and confirm order accuracy.
Take required delivery photos and document outcomes in Dispatch Track.
Follow safe driving practices and comply with transportation laws.
Maintain the delivery truck, equipment, protective gear, and tools.
Communicate professionally with customers and respond to questions respectfully.
Escalate safety, incomplete-access, or product-damage issues.
Communicate cosmetic or mechanical concerns with company-provided vehicles to Fleet Management.
Follow established company procedures and safety protocols.
Complete additional duties as assigned.