Delivery Driver

Parts Authority•Bangor, ME

20d

About The Position

Parts Authority is hiring Delivery Drivers to represent the company in daily interactions with customers. Drivers pick up and deliver automotive parts while following assigned routes and schedules, ensuring orders are complete and customers receive courteous service. The position also includes delivery-related payment and recordkeeping duties, vehicle checks when applicable, and other store or warehouse work as assigned. Parts Authority describes itself as a rapidly expanding national distributor of automotive replacement parts, tools and equipment, and transmissions, with more than 300 locations.

Requirements

Current, valid driver’s license.
Must meet company insurance requirements; drivers must be at least 21 years old.
Current, valid automobile insurance with the driver’s name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, including communicating effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Must meet all stated minimum requirements, qualifications, knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

Previous delivery driving experience is a plus.
Flexible schedule and ability to work overtime as needed are preferred.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm completeness and correct charges, and ensure customer satisfaction.
Follow dispatcher directions, assigned routes, and schedules; use navigation apps, alternative routes when needed, and knowledge of the area to make timely deliveries.
Assist with loading and unloading items at customer locations without interfering with their operations.
Provide excellent customer service, answer questions, and professionally handle customer complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and money collected for deliveries.
When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
Assist with other assigned store or warehouse duties, such as stocking and pulling parts.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.