Delivery Driver

Parts Authority•Stratford, CT

20d

About The Position

Parts Authority is hiring Delivery Drivers to pick up and deliver automotive parts, tools, equipment, and other items to customers and businesses. Drivers represent the company in daily customer interactions and are expected to provide prompt, professional service while following assigned routes and schedules and maintaining safe driving practices. The role also supports store and warehouse operations as assigned. Parts Authority describes itself as a rapidly expanding national distributor founded in 1973, with more than 300 locations.

Requirements

Current, valid driver’s license.
Must be at least 21 years old to meet company insurance requirements.
Current, valid automobile insurance with the driver's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface/signature capture.
Exceptional customer service and verbal communication skills; ability to communicate effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

Previous delivery driving experience.
Flexible schedule and ability to work overtime as needed.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to confirm they are complete, charges are correct, and customers are satisfied.
Follow dispatcher directions, assigned routes, and time schedules; use navigation apps, alternative routes when necessary, and local area knowledge to deliver on time.
Assist with loading and unloading items without interfering with operations at customers’ places of business.
Provide excellent customer service, answer questions, and professionally handle customer complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare reports, including invoices and return forms; reconcile debts, credits, and money collected for deliveries.
When applicable, complete daily maintenance checks on the company delivery vehicle and notify a manager of issues.
Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.