Delivery Driver (Full Time)

Green Thumb•Reno, NV

About The Position

The Delivery Driver delivers cannabis products to Green Thumb customers, safely transporting products, maintaining delivery schedules, and providing exceptional customer service. The role involves loading a delivery van, complying with laws and regulations for medical cannabis delivery, maintaining the vehicle, and completing delivery documentation. Drivers maintain professional relationships with dispensary staff and communicate promptly when delivery issues arise. The position requires reliable attendance, scheduling availability that may include varying shifts and weekends, and the ability to perform delivery and customer-facing tasks for prolonged periods. Work may involve 12-hour days when needed, outdoor work in varying or adverse weather, and exposure to cannabis or allergens in environments where cannabis is present.

Requirements

At least one year of professional driving experience is preferred.
Must be 21 years or older.
Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
Must remain compliant with applicable legal and company regulations for working in the industry.
Must meet scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends, to meet business needs.
Must have reliable and dependable attendance.
Must be able to perform the listed delivery, customer service, and inventory tasks for prolonged periods, potentially up to the duration of a workday.
Must be able to move inventory and materials weighing up to 30 pounds independently.
Consistently demonstrate excellent customer service skills, initiative, a proactive attitude, and independent judgment.
Ability to establish and maintain effective working relationships with employees.
Ability to listen and communicate effectively, verbally and in writing, with varied audiences.
Previous experience with POS systems.
Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.
Ability to follow instructions and incorporate constructive criticism from managers.
Professionalism and integrity, including handling confidential information and complying with HIPAA requirements.
Ability to work a 12-hour day when needed.
Ability to work outdoors in varying and sometimes adverse weather conditions.

Nice To Haves

At least one year of professional driving experience is preferred.

Responsibilities

Load the delivery van at the beginning of the day for deliveries throughout the day.
Interpret and follow state laws and regulations applicable to medical cannabis delivery.
Complete routine vehicle maintenance tasks, such as changing tires and checking or adding fluids.
Manage medical cannabis delivery documents, retain required documents, and return completed manifests for filing.
Maintain positive, professional relationships with dispensary staff.
Communicate promptly and effectively when delivery issues arise.
Perform other duties as assigned by management.
Move about dispensary and delivery areas to fulfill assignments and assist patients or customers.
Remain stationary, including in a motor vehicle, as needed to complete delivery tasks on time.
Operate point-of-sale systems, computers, and office productivity machinery and software.
Prepare patient and customer orders by moving and placing products.
Inspect and receive detailed information, including dates of birth, orders, and inquiries.
Move inventory and materials weighing up to 30 pounds independently.
Position self to move inventory and materials in storage areas.