Delivery Driver

Parts Authority•Springfield, MA

20d•Onsite

About The Position

Parts Authority LLC is hiring a Delivery Driver in Auburn, Massachusetts. The driver serves as a main point of contact for customers, delivering automotive parts and helping foster strong customer relationships. A company vehicle is provided. The position involves following assigned routes and schedules, safely and promptly delivering orders, and supporting other store or warehouse duties as assigned. Parts Authority describes opportunities for career advancement and job stability.

Requirements

Current, valid driver's license.
Must meet company insurance requirements; drivers must be at least 21 years old.
Current, valid automobile insurance with the driver's name on the policy.
Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
Ability to use a tablet and/or mobile device for navigation, route optimization, tracking, and customer interface or signature capture.
Exceptional customer service and verbal communication skills, including communicating effectively and professionally with tact and diplomacy.
Ability to take and follow directions and work well with others as part of a team.
Prolonged sitting is required.
Must meet all stated minimum requirements, qualifications, and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

Previous delivery driving experience is a plus.
Flexible schedule and ability to work overtime as needed are preferred.

Responsibilities

Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
Review orders before and after delivery to verify completeness and correct charges and confirm customer satisfaction.
Follow dispatcher instructions, assigned routes, and schedules; use navigation apps, alternative routes when needed, and knowledge of the area to make timely deliveries.
Assist with loading and unloading items without interfering with customer business operations.
Provide customer service, answer questions, and professionally handle complaints and concerns.
Follow transportation laws and maintain a safe driving record.
Accept payments and prepare reports, including invoices and return forms; reconcile customer balances and money collected for deliveries.
When applicable, complete daily maintenance checks on the company delivery vehicle and report issues to a manager.
Assist with other store and warehouse duties as assigned, including stocking and parts pulling.
Promote workplace safety and secure and transfer cash or other assets.